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Camera cannot flip. Please make sure that nothing is obstructing it.

tushar.patel1124tushar.patel1124 Level 1
edited September 2020 in ZenFone 6
  1. Model Name: ASUS6Z
  2. Firmware Version: WW-17.1810.2007.165
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime


Comments

  • victor010victor010 Level 5

    HI there, kindly elaborate on your concern by sending us a video of the issue so that we can take a better look at it.

  • tushar.patel1124tushar.patel1124 Level 1
    2020-07-28-06-50-00.mp4

    Whenever I open front camera it always says camera cannot flip.

    It always shows near in proximity test.

    Please help.

  • blitzkrieg934blitzkrieg934 Level 1

    I also faced the same issue a month ago, try to clean the proximity sensor with a cotton swab or something. In my case there was some dirt and lint accumulated over the proximity sensor and simply cleaning it resolved the issue. If you are using a tempered glass with black borders, make sure it is not covering the sensor. In case you don't know the location, the proximity sensor is located on top right of the phone between speaker and the notification Led.

This discussion has been closed.