Microphone not working during loudspeaker calls or video calls

varun275varun275 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: max pro m1
  2. Firmware Version: 0.84
  3. Rooted or not: no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

With normal calls everything is working fine.

But when put calls on loudspeaker, person other side not able to hear anything.

This is same for video calls. Person other side is not able to hear anything .

I have done hard reset and factory reset both but problem still persist.

Any solution please help. ?


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