Asus Z6 WIFI CONNECTIVITY Issue

sailendra.tudusailendra.tudu Level 1
edited September 2020 in ZenFone 6

Asus Z6 wifi CONNECTIVITY is a big issue now a days, it drops inbetween and hangs and that where it losses Connectivity.

Very annoying while I play the PUBG or COD.

PLEASE FIX

Comments

  • I too see this happening when I connect with 5ghz WiFi network.

    There is no problem while connecting to 2.4ghz

  • Hi there, kindly follow the below steps:

    1 . Kindly check if your device is on the latest software version. The latest software version is Version WW-17.1810.2007.165.

    2 . Check your device WiFi connectivity on other network.

    3 . Check if the same works on mobile data.

    4 . For performance check if there is sufficient RAM available before you start the game

    5 . Restart the device once before starting game.

    6 . If still the issue persists nothing factory reset once to refresh your phone after taking full backup of the device: https://www.asus.com/support/FAQ/1006346/

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