Phone malfunction while using ear phone

pradeep.simon

Please tell us some basic information before asking for help:

1. Model Name: 5Z
2. Frequency of Occurrence: all the times

I face this problem quite a while. My phone functions running automatically while I use ear phones of any make.. I tried with almost with all possible ear phones.. this problem has increased after my last update of android 10

victor010

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India