Phone malfunction while using ear phone

Please tell us some basic information before asking for help:
- Model Name: 5Z
- Frequency of Occurrence: all the times
I face this problem quite a while. My phone functions running automatically while I use ear phones of any make.. I tried with almost with all possible ear phones.. this problem has increased after my last update of android 10
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Comments
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India