Camera cannot flip. Please make sure there is nothing obstructing it.

Please tell us some basic information before asking for help:

  1. Model Name: ASUS6Z
  2. Firmware Version: WW-17.1810.2007.165
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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It's been 5 months, I am using this phone and all of sudden I am getting an error today "Camera cannot flip. Please make sure there is nothing obstructing it.". Nothing changed to my knowledge.

I have tried removing the back cover, it didn't work.

Panorama shot works and while clicking panorama shot, the camera is moving.

I have tried rebooting multiple times.

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Comments

  • I was able to fix the issue by removing the tempered glass.

  • paras0710paras0710 Level 2
    edited July 24

    Asus will not accept it is software problem with proximity sensor. Even when sensor hardware is fine it always show near. Sane happened with me on .165

  • paras0710paras0710 Level 2

    My phone had a fall from waistline height. Proximity sensor working fine immediately after that. My first thought after that fall to check camera. Lets see if it remains to work fine or not.

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