Brand new laptop but the screen is blank
- System: ZenBook UX430UA
- Battery or AC: Both
- Model: UX430UA
- Frequency of occurrence: Always. First time start
- Reset OS:
- Screenshot or video:
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Detailed description:I am trying to start my laptop and the screen is blank. Even though power LED and batter LED on the right side of the laptop are ON and blinking. I tried hard-reset by holding the power button for some time, but result is the same.
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Hello Puneet,
Please send your device to service center for further examination.
Thank you.