Neither Booting-up nor Charging.
I have a 15 month old Vivobook S430UA. It is not in warranty, so Asus is not cooperating with services though its clearly a manufacturing defect. Also my residential campus is under lockdown so I am unable to go out to get it repaired.
From 7th July, it is not booting up normally. When I connect the charger, the charging light doesn't light up either.
Though on 2 instances, I have managed to boot it up after pressing the power button for 120+ seconds but then it goes back to Not-booting up even if left on 'Sleep' mode.
Also, the power button doesn't seem to be working correctly. When it booted up once, I pressed the power button but got no response.
PS - Its keypad has failed once before. I got that replaced under warranty. Then on 5th July (2 days before it stopped booting up), the new keypad also started acting weirdly and wasn't typing correctly. So I used my bluetooth keyboard. It went back to normal the next day i.e. 6th July but from 7th, it just stopped booting up.
Comments
Hello xkdc0137,
Please kindly send your device to service center when you are available.
It's a bit difficult to identify your issue and cause without dismantling the device.
Sorry for any inconvenience caused.
Thank you.