Zenfone 5 Android 10 Update - "Don't Cheat Us More!"

TheseMoodTheseMood Level 2
edited January 2021 in ZenFone 5 Series


You released the latest software update on May 28. This version is android 9. And now we are in July. I want to state that we are on 21 July 2020. Android 10 was released on September 3, 2019. Can you understand? If you understand, I continue. There is an "11 months" period between September 3, 2019 and July 21, 2020. 11 months :). "When will the Android 10 update arrive?" When you say it, you give a single answer. "Our teams are working on a more stable update."

I wrote a lot of comments on this subject. I think he didn't understand. Therefore, I will explain in more detail.

Asus needs 11 months or more to release the "Pure" version of a stable update. Other brands need only 1 month with customized "UI".

If this is a lie, please correct it, but you will not be able to correct it.

You don't expect us. It is not waiting to give the update we want for 1 year. You're fooling us. You can be sure that we will never get Asus again. Are you aware? We are very pleased with the update of Asus and there is no one to answer that I will get Asus again. If you are not aware, you should be now. 1 year has passed: We did not get the android 10 update for 1 year like D joke. It really shouldn't be that hard. Sorry. Shame on you. The whole company cannot offer software. Keep dreaming of progress against your opponents. Because if it goes like this, it will remain a dream :)

I wish you a good day if your conscience is comfortable and you sleep at night waiting for us. Because I still have friendship. This is a matter of personality. Is your personality sufficient to respond to this complaint?



  • Onlar da o göt yok.. 😎

  • hkorkuthkorkut Level 2

    An unhappy zenfone 5z audience is waiting for update.

    We are tired of getting ridiculous mistakes after every update. Thanks to your policy, Asus will be the last phone I will receive from now on.

  • hkorkuthkorkut Level 2

    Süper donanımlı bir telefon yapın. Ama berbat bir yazılım ile donatın. Ne anlamı kalır ? Güncelleme yapmayın. Ne anlamı kalır? Benzini olmayan Ferrari gibi aynı durumunuz.

  • Beş para etmezsin asus

  • Dear friends

    Thank you all for your asking. I haven't received any information. The latest ZE620KL Android 10 Beta Version (WW-17.0615.2005.25) is now on ASUS website for downloading. For further information, please stay in tune with our social media channels or visit our ASUS support website. Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.


  • Only a robot will reply to asus user grieving here... First and last for Asus.... No wonder why only a few developers interested in working with this phone...

  • Isn't it your job to provide information? If you can't get information, what's our fault here? So do your job, defend us and insist on a clear date. We don't have to be ignorant of your failure for 11 months.

  • ArvieArvie Level 1

    This is sad but the truth is they are focused in their new upcoming phones, the ZenFone 7 / 7 Pro and the ROG Phone III. After they launched those devices and make available to purchase, I'm pretty sure that it has so many software bugs and again they will focused on that to address that bugs and also Android 11 will come they will start developing that OS for this devices. We're lucky if they released that final version on Android 10 for our device ZenFone 5. Because this phone already reached its 2 years of support from them. :(

  • Well, do you think it was worth 2 years support? In short, they could get Android 10 update in January and get stable version like 5Z and cut the update support. Instead, they chose the path that impacted us, too. If we say we have 2 years of support, Android 10 is not coming, this is completely their problem and we do not have to suffer this problem.

  • What I want to say is this:

    I think the Android 9 version is something like the intermediate version that harms phones in general. As they also contradicted ZenUI 5, it made Asus an error correction effort for 1 year. But Android 10 and ZenUI 6 are more stable, more stable, and Android 10 more useful, simple. The similarity of ZenUI 6 to Android 10 will give Asus a chance to catch a more stable version. We no longer want to experience the errors of android 9 or Asus does not want to fix these errors. That's why I want to get the Android 10 version now.

  • hkorkuthkorkut Level 2

    I understand better now. Buying Asus is regret.

  • so ashamed Asus, I wonder many Asus Users shift to other devices, maybe this will be my last Asus phone, so ashamed, I've been using this beta for almost a year and the stable update has not yet arrived? So many bugs than even my friends can't hear me talking on messenger, that I need to restart my phone again, so Ashamed Asus, for a year to have update? Seriously?

  • we sing ourselves and we listen to ourselves. factory reset is all that asus says. Turn off the wireless network. battery consumption improves. are you funny

  • People who buy your phones are not low-level users. We are people who know the quality of these devices. The only thing we're wrong with is your awful software update support.

  • LuffyLuffy Level 1
    edited September 2020

    Our only wish is to get a smooth version of Android 10. Giving security updates only is insufficient. The camera is still insufficient in software and there are software problems in terms of performance.

    Unless you fix them, do you think I will pay attention to myself and my environment again with the ASUS device?

  • If you ever get a new phone it's best to avoid any Asus phones again. I'm getting a OnePlus phone when this one is too laggy.

  • pretty frustrating... really..

  • I've been patient, but had enough. Imagined that a tech giant like asus supported their products in a more comprehensive way than most, but no. Seems like they marginalise the phone users and their own phones. Nice hardware and build quality doesn't go far without software support.

    No more asus. Pixel incomming!

  • Maybe asus is slowly getting out of the smartphone business that's why fewer update are being released. They should lower the price of their new phone if they are not gonna support its software updates.

  • Writing here does nothing but satisfy ourselves. no one has heard our voices for months

This discussion has been closed.