Serious Charging Bug in Max Pro M2 (Screenshot Included)

mauvin11mauvin11 Level 2
edited September 2020 in ZenFone Max Pro Series

I connected my phone to the out of box Charger and after 30mins the phone has only charged 4%. I was not even using it and the device temprature was very low. I know its not the fault of the cable because when I unplugged my charger and and plugged it again and it started working fine. I really needed the charge for an very important work! Forget about Android 10, It's been a year and Asus can't even deliver a stable android 9 yet. They should really change their tagline to "Asus In Search Of Bugs".


Comments

  • Hi there, in order to help you kindly help us with the following details:

    1. Kindly let us know the Charging time taken from 0 - 100%.

    2. What's the charging time difference between the current & previous update.

    3. Try another charger & let us know if there is any difference.

    4. Use the ASUS charger on a different phone & let us know the difference.

    5 . If the issue is with charger we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

  • fenilfenil Level 1

    Na ye software update dete he na inse bug solve hote he yaar inki jo Itni "HARD WORKING" team he ye kar kya rahi he yaar...kitni mehnat kar rahe he ye log kuch nahi dene me

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