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AI charging option is not available and battery is charging slowly

prathameshtikaw
Star I

‎07-21-2020 04:01 AM

Please tell us some basic information before asking for help:
Model Name:Asus Zenfone 5z
Firmware Version: Android 10
Rooted or not:Not rooted
Frequency of Occurrence:2 days
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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0 Kudos
1 REPLY 1

Debasish_Sahoo
Zen Master I

‎07-21-2020 04:49 AM

AI charging option has been removed in Zenui6 (Android 10). And regarding Charging slowly make sure that your battery care option is off and see incase you have activated schedule Charging. If this issue still not solved then try to charge with another cable because its due to bad cable/ Adapter that makes your device charging slowly.
Thanks!
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