AI charging option is not available and battery is charging slowly

edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:Asus Zenfone 5z
  2. Firmware Version: Android 10
  3. Rooted or not:Not rooted
  4. Frequency of Occurrence:2 days
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • AI charging option has been removed in Zenui6 (Android 10). And regarding Charging slowly make sure that your battery care option is off and see incase you have activated schedule Charging. If this issue still not solved then try to charge with another cable because its due to bad cable/ Adapter that makes your device charging slowly.


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