Problem with asus service center in india

jay.kunwar66jay.kunwar66 Level 1
edited September 2020 in ROG Phone 2

Hi,

I gave my phone to service center coz my charging port was burnt within 7months

Then they took 15 days to repair it but i understand in covid something takes time

But

I'm frustrated with your service center they don't pick up call , they don't reply on email and rude behaviour of staff

I bought asus for first time 

I don't think I'm gonna buy again or recommend coz of asus service center


Now main point 

I gave my phone for charging port repair

I received my phone i found out now vibrations motor not working and bottom air trigger not working.

I'm so frustrated which kind of service is this??

Nobody is listening

Comments

  • In our place they are not a dedicated ASUS people. They manage lenovo, Netgear, etc.

    I agree ,. They won't pick the call. I had to dial multiple times. They should have proper receptionist to manage calls and collect records. Engineer is doing all activities.

  • Hi @jay.kunwar66

    Is your issue solved?

    If not Kindly send me a PM so that I can have a quick check.

This discussion has been closed.