Asus 5z camera lost its focus and everything is blurry
tantiyarohit56
Level 1
Please tell us some basic information before asking for help:
- Model Name:Asus 5z
- Firmware Version: WW_100.10.107.87_20200520
- Rooted or not: not
- Frequency of Occurrence: All the time
- APP Name & APP Version (If your issue relates to the app):
If this problem is anything related to the recent updates then fix it right now. I use this phone's camera for my work and I tried everything from the other threads, even factory reset didn't help. If you can't fix it then please take the phone and give my money back. I don't want to deal withe service center nonsense again.
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Comments
here's a few examples,
No reply as expected.
No reply till now as expected.
Fix it.
One of the mod is working on it lets hope for the best please use the below link to write your issues.
https://zentalk.asus.com/en/discussion/28250/zenfone-5z-camera-not-focus#latest
Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup.
6. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India