ASUS TUF A15 FA506IV
- System: FA506IV Ryzen 4900
- Battery or AC: AC
- Model: FA506IV
- Frequency of occurrence: ROUGHLY BI-hourly
- Reset OS: Yes
- Screenshot or video: Not available
Detailed description：when playing games, every hour or two I will get a huge lag in which the screen freezes. The mouse cursor can still be moved, and sound can be heard, but aside from the mouse, the screen is frozen.
things I have tried:
updating drivers for wireless net adapter
updating graphics drivers
making sure that drivers come from the website of the producer (Realtek, Nvidia)
using device settings to ensure that no power saving settings were in place regarding the wireless network adapter
checked that cpu and gpu are not overheating
clean reinstall of the OS.
I will be trying an Ethernet cable on Wednesday when I get the opportunity (to help see if the wireless card is the problem). Any ideas of things to try before then?
Quite sad as this laptop was only purchased 22nd June :(