(MPM1)(A10 Beta2) Can't setup face unlock

6pslima20026pslima2002 Level 2
edited September 2020 in ZenFone Max Pro Series

When I try to setup face unlock, when it says "Lift your phone so that you face appears in the the centre of the circle", the circle doesn't show the feed from the front camera. It stays black. No face data is recorded, so I can't set it up.

Any solution?


  • Hi there, kindly provide us with the firmware version of the device and screenshot of the issue so that we can help you better.

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