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Asus ZenFone 5z Не подключается по usb

terturboterturbo Level 1
edited September 2020 in ZenFone 5 Series

Asus ZenFone 5z после обновления не подключается по usb. Настройки usb на телефоне заблокированы.

Comments

  • Christine_ASUSChristine_ASUS mod
    edited July 2020

    Hi terturbo

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Check your USB Preference settings

    Settings>Connected devices>USB>file transfer

    https://www.asus.com/support/FAQ/1041424/

    2. Make sure that the USB configuration fits your device

    https://www.asus.com/support/FAQ/1011564/

    3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    4. Please try "the Factory Reset" 

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

This discussion has been closed.