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Call log auto-delete issue

sudiptobakshi69sudiptobakshi69 Level 1
edited September 2020 in ZenFone 6

Has anyone faced an issue on internal Asus Call app where the call records getting deleted automatically after one or two days?

Any Fix?

Comments

  • victor010victor010 Level 5

    Hi, we'd request you follow the below steps:

    1. Check your phone for latest software version.

    2. Clear cache & storage of the App after backing up & disable/re-enable the App

    4. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

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