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Camera issue

abeishkumarnunavathabeishkumarnunavath Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:zenfone max pro m1
  2. Firmware Version:9
  3. Rooted or not:not
  4. Frequency of Occurrence: daily
  5. APP Name & APP Version (If your issue relates to the app):Camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================the selfie camera switching mode symbol is not visible since few days

Comments

  • victor010victor010 Level 5

    Hi, kindly help us with the following information to find a solution to your query.

    1.  Firmware version your device is on.

    2.  Kindly help us with a screenshot of the issue.

    You may also try following steps:

    1. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

  • vshikha756vshikha756 Level 1

    Camera field modal asus zenphone live4g

This discussion has been closed.