- System: Windows 10
- Battery or AC:
- Model: Asus zen book pro 15 UX580GD
- Frequency of occurrence: almost every time when I switch on my notebook
- Reset OS:
- Screenshot or video: N/A
Detailed description：Sometimes when I switch on my computer my charge level can show 0%, it blocks and switchs off. Though in reality it should be charged, but not 0%, I never leave my computer with 0%. Then I have to switch on the charger, and it starts to charge my computer really from 0%. What could be the problem?
It is such a difficult time to give a computer for the checkup when everything is online...