Wfi tidak bisa nyala kenapa ya

Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi m.elraihan04
Thank you for your asking.
1. Please try to reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
2. Please reset your router and your Wi-Fi connection
3. Also, please try "the Factory Reset"
Setting>System>Reset>Factory data reset
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.