Rog Strix G531 won't boot with Battery Only

krkaran12krkaran12 Level 1
edited September 2020 in Others
  1. System: Windows 10
  2. Battery or AC: Ac
  3. Model: Strix G531
  4. Frequency of occurrence: 100%
  5. Reset OS: Yes
  6. Screenshot or video: N/A

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Detailed description:

 I have started facing this issue since today morning. I have run Hardware Diagnostics and found no issue with Battery or any other hardware.


My laptop is unable to Boot with Just Battery. No Power On light and no action is taken when i press the power button.




Laptop can however boot and work fine with AC power supply plugged In

Comments

  • Hello krkaran12,

    Please kindly send your device to service center for further examination.

    Thank you.

  • Hi @Blake_ASUS ,

    Due to covid we have lockdown and Service center will not open for next 20 days.

    I am worried this might affect other laptop components


    Can any one provide preliminary diagnosis?

  • Hello krkaran12,

    Your device is working fine with AC power, so should not have other issue with other laptop components.

    Please do not worry.

    If you have any issue during this waiting period, let me know at once.

    Thank you.

This discussion has been closed.