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Asus Zenfone 3 Max 5.5> Update Guide

Carl VincentCarl Vincent Level 1
edited September 2020 in ZenFone Max Series

Is there someone out there that could help me upgrade my software from android 6 to 8?

Comments

  • Christine_ASUSChristine_ASUS mod

    Hi Carl Vincent

    Thank you for your asking. Could you provide me your current firmware version?

    Settings>System>About Phone>Software information


    For cross-Android version update, you need to auto-update to the previous Android 7 firmware before the first Andorid 8 firmware, then manual update to the first Andorid 8 firmware, then auto-update to your preferred Andorid 8 firmware. Kindly refer to the steps below as ZC553KL Android 7 to Android 8 guide:

    (Auto-Update)>WW-14.0200.1806.355>(Manual Update)>WW-15.0200.1808.418>(Auto-Update)>your preferred Andorid 8 firmware

    #Manual Update Guide

    https://www.asus.com/support/faq/1009748

    Please note that once the update is completed, all data, apps, settings and personal information will be deleted. Kindly backup your data first.

  • carlosripardo08carlosripardo08 Level 1

    Gostaria de saber se teria atualização para Asus 3 Max 5.2 para o Android 8 ou 9

  • Christine_ASUSChristine_ASUS mod

    Hi carlosripardo08

    For ZenFone 3 Max (ZC520TL) , Asus will continuously provide applicable updates to our products for 18 months from the device first become available on the market. For any devices launched over 18 months, there will no longer be any system updates and maintenance (including ZenUI Launcher).

    Kindly refer to the link below as ZC520TL Firmware Spot:

    https://www.asus.com/us/Phone/ZenFone-3-Max-ZC520TL/HelpDesk_BIOS/

    Sorry for any inconvenience this may cause. Thank you for your understanding and support.

This discussion has been closed.