Is there someone out there that could help me upgrade my software from android 6 to 8?
Hi Carl Vincent
Thank you for your asking. Could you provide me your current firmware version?
Settings>System>About Phone>Software information
For cross-Android version update, you need to auto-update to the previous Android 7 firmware before the first Andorid 8 firmware, then manual update to the first Andorid 8 firmware, then auto-update to your preferred Andorid 8 firmware. Kindly refer to the steps below as ZC553KL Android 7 to Android 8 guide:
(Auto-Update)>WW-14.0200.1806.355>(Manual Update)>WW-15.0200.1808.418>(Auto-Update)>your preferred Andorid 8 firmware
#Manual Update Guide
Please note that once the update is completed, all data, apps, settings and personal information will be deleted. Kindly backup your data first.