en Expand for more options.
Announcement Phone Community Laptop Community

High Battery Wear (42%) in just 2 months of usage Asus Vivobook Gaming F571GD/X571GD

sanjeevkrishna.bsanjeevkrishna.b Level 1
edited September 2020 in VivoBook
  1. System: Vivobook Gaming
  2. Battery or AC: Battery
  3. Model: F571GD/X571GD
  4. Frequency of occurrence: Always
  5. Reset OS: Ni
  6. Screenshot or video:

========================

Detailed description：

I bought this laptop in mid April 2020. I have been using till now.However I recently noticed the battery wear is too high 42%. The capacity reduced from 42158 mWh to 24116 mWh. I do some times leave it plugged in even after it reaches 100%. I mostly charge it when it reaches 15% or 10%, sometimes even 7%.Is there something wrong with charging procedure. What can I do the laptop is only two and half months old. I have a 5 year old Lenovo which has much lower battery wear. Even though I charged it similarly.Should I try to replace it while it is under Warranty.Does Asus cover battery under warranty.


Thanks in advance.


image.png
image.png


Comments

  • Blake_ASUSBlake_ASUS mod

    Hello sanjeevkrishna.b,

    Please kindly send your device to service center for further examination.

    Thank you.

This discussion has been closed.