One mic is not working properly after last update

edited September 2020 in ZenFone 6

Since last update, i am having some problem in one mic (bottom one) of my asus zenfone 6z.


When i talk to anyone on call via headset speaker, other person can't hear anything because mic don't work here

If i put my phone on speaker mode or conect a wired or wireless earphone, then i can talk to anyone via call.

I still don't know why it don't work when i use it for call on headset mode but it works on speaker mode.


Also, when i am recording video, audio is only recording in left side.

On right side, it is creating a buzzy type sound in video.


I have tried many camera apps to see if its application fault but it doesn't work with any app.


Any solution for this problem ?

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