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Reverse charging issue

nandhishnannandhishnan Level 1
edited September 2020 in ZenFone Max Pro Series

Phone is not getting charged Everytime needs to restart the device to get charge and that too it's will charge at very slow rate takes 8 to 10 hrs .

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Comments

  • saurabhbhola80saurabhbhola80 Level 1

    Asus please give only battery solution update so I can use it nicely and for long time and charging problem also .

    As when I purchased it take 1 hr 30 min to full charge but now after pie update it takes 4 hrs to charge and not stand till 10 hrs

    Yes when I use on charging like calling it decreases the battery while charging

    Screenshot_20200627-212215.png


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  • victor0_ASUSvictor0_ASUS mod

    Hi, kindly help us with the following information to find a solution to your query.

    1.  Name of the Asus device you are using.

    2.  Firmware version your device is on.

    3. Elaborate more on your concern.

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