Developer option not working

NikesNikes Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:Asus Xootd
  2. Firmware Version:16.3017.2005.082
  3. Rooted or not: not
  4. Frequency of Occurrence:regukay
  5. APP Name & APP Version (If your issue relates to the app):

Mostly I m using shareit to transfer data between pc and Mobile but after update .82 version I am not able to connect with pc when I connect my usb with pc it neither show in pc nor in notification of phone it just doing simple charging debugging option is on pc not able to detect my mobile I recently change usb port it work well as charging

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1 category deleted I m thinking isn't my problem

Comments

  • Hi there, kindly follow the below steps:

    1 . Kindly use another cable with the phone

    2 . Use different device with the same cable and see if something is wrong with the cable.

    3 . If the cable is working properly, Clear system cache.

    4 . Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    5. If still you face the issue factory reset your phone after taking a full backup.

    6 . Last option would be to visit the service centre to have a

    check. Locate here: https://www.asus.com/in/support/Service-Center/India

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