Zenfone Max M2 "Adding finishing touches" taking too long

Amber_2699

Please tell us some basic information before asking for help:

1. Model Name: Zenfone Max M2
2. Firmware Version: Android 9
3. Rooted or not: Not Rooted
4. Frequency of Occurrence: 2
5. APP Name & APP Version (If your issue relates to the app):

Firstlt it took 30+ minutes and I was first using mobile data but switched too wifi hoping that it will take less time. But there's no improvement. It is still stuck on "Adding finishing touches"

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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victor010

Hi there, kindly share with us the firmware of the device and Screenshot of the issue.