Green Screen on webcam when laptop is conected to AC
jtardaguila
Level 1
- System: W10
- Battery or AC: AC
- Model: VivoBook S15 S532F
- Frequency of occurrence: Random with the AC conceted
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Detailed description：
I am sufferenf from this issue that is the exactly the same as the one found on this tread
but I need a response to fix it, if you need any more information please let me know and i can colllect it.
Regards
Jorge
0
This discussion has been closed.
Comments
Hello Jorge,
Please kindly provide your SN in the PM I send you.
Thank you.
I'm having the same issue grey lines and green flicker on webcam with new purchased Asus vivobook laptop. Please help!
Hello @Nykie,
Please specify your model name.
Thank you.
Hello, @Blake_ASUS .
I'm facing the exact same problem with my VivoBook 15, X512FJ. I cannot provide you with videos nor futher evidencie.
There's a way to solve this problem?
Hello @andrey_ac ,
I have send your PM.
Thank you.
Hi
I have ASUS VivoBook S14 S430FA. I am having the same issue. I tried using another USB Webcam as well. Still the issue persists.
Please help!!!
Hello @akshaydhuria ,
I have sent your PM.
Please check.
Thank you.
Same Issue.
System Model VivoBook_ASUSLaptop X512FLC_S512FL
Green/grey horizontal lines when using USB2.0 HD UVC Webcam
Any help is appreciated
Hello @darthporter15 ,
I have sent your PM.
Please check.
Thank you.
Hi. I'm also experiencing this problem. I'm using a newly purchased ASUS VivoBook S14. I see gray lines whenever I use the webcam accessing Zoom or Doxy.me, but only when it's connected to the AC. When it's on battery mode, the line does not appear.
Requesting for assistance please.
Hello @jmiudarbe ,
Please specify your model.
Thank you.
It's an ASUS VivoBook Model # S430FN-EB061T
Hello, @Blake_ASUS
i'm having the same issue of this post, how i can fix this problem??
on my pc the lines happens randomly no matter if th AC power is connected
Im using ASUS Vivobook 15 X512FJ
BIOS 303
Hello @Blake_ASUS
I'm having the same issue, the flickering grey lines and green screen always happen.
I have a ASUS Vivobook 15 X512FL.
I have already updated all the drivers and it did not solve the problem.
Any help to solve this problem is appreciated!!!
Hi @Blake_ASUS, I'm having the same issue with my ASUS Vivobook X407MA. The screen just turns green when webcam is opened. Any help on this is much appreciated. Thank you!
Hello @ImWeirdGio & @grace34wu ,
PM sent, please check.
Thank you.
Hello trishcatajan026,
Which version of BIOS are you using now? please check if it is up to date.
Have you tried to reinstall camera driver?
Please kindly share a screenshot or video of the issue if the above steps did not help.
Thank you.
Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.
Hi,
Which model?
and may I have a video of the issue?
Thank you.
Hi @Blake_ASUS
I have the same problem with my VIVOBOOK S15 S532F
Firmware Version: X532FA.302
Release Date 20191218
Serial #K6N0CX08C238254
Microsoft Windows 10 Pro 64 bits 10.0.19042