Keyboard back light isn't working.I saw this problem the next day of my Laptop's Delivery.

satyamdogra10satyamdogra10 Level 1
edited September 2020 in Others
  1. System:
  2. Battery or AC:
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  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:Keyboard back light isn't working.I saw this problem the next day of my Laptop's Delivery.I have to restart the laptop again and again to get the light back working & neither the Fan speed show any variations whenever i change the Mode from SILENT to PERFORMANCE or TURBO!!.I think i need to return this thing.

Comments

  • Hello satyamdogra10,

    May I have your model name?

    Thank you.

  • Is the backlight supposed to illuminate the keyboard letters? I can see the lighting under the keys slightly but the letters themselves don't light and are difficult to see. (new ZenBook 15 laptop)

  • Hello Linda,

    May I have the complete model name? like UX533FD, UX534FL...

    and a picture of the keyboard when your have switch the backlight to the brightest?

    Thank you.

This discussion has been closed.