Twinview dock isn't working

LoisLois Level 1
edited September 2020 in ROG Phone 2

Just received new Twinview dock. Charged to full, trying to plug the phone, all steps as per manual.

Nothing happens no matter what I try. And the connection LED on the dock front never lights up (the fan works, so I am sure that the phone slot is working, and I know what the LED should show).

Is there some special setting, or display mode, or whatever required to make them work together?

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