Live Facebook. Distorted audio, low volume.
daniele.monzon
Level 1
I upgraded to android 10, through the file downloaded from the Asus website. All right... But when I do the direct facebook, the audio is a disaster. Low volume, distorted voice, robot type. All this did not happen before the update. Help me. I write from Italy.
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Hi daniele.monzon,
Could you tell us whether your phone is ZB601KL or ZB630KL?
Does this happen when you're broadcasting live on Facebook or when you're watching a live video on Facebook?
Thank you. 🙂
ZB602KL.
It happens when I share the live broadcast.
I do the live broadcast, then I share it. When I listen to the live broadcast, the audio is unheard, low, distorted.
I write from Italy.
QKQ1.WW_Phone-17.2017.2004.424-20200414
It happens when I listen to the live broadcast I shared. I do the live broadcast, I share it, I reopen the live broadcast I shared, the audio is low, robotic
Thank you for replying to my discussion. I'm waiting for your answer.
Hi pdmonzon66 ,
Sorry for our late reply. While you're broadcasting, was the voice low and distorted then? Or did it become low and distorted after you share it?
Could you try recording with the preloaded recorder app, and check if the sound quality is okay there?
Could you tell us your Facebook app version? Is the behavior same in our latest version WW-17.2017.2006.429?
Thank you 🙂