aspdotnet44aspdotnet44 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X01BDA
  2. Firmware Version: PKQ1.WW_PHONE-16.2017.2005.092-20200518
  3. Rooted or not: Not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Calling default App and Whatsapp calling as well

My phone is Asus Zenfone Max Pro M2. Currently running the android version 9. I'm at North India region.

The volume for calls and volume for bluetooth device are too low when connected to the phone. No updates have fixed this. I can not talk without speaker. Request you to kindly fix the same as company like ASUS should not deliver this experience.


  • Hi there, thank you for highlighting the issue. We have made a note of the feedback and will share it with the relevant team.

  • Hi Team, is there any update as it's been 8 days since I complaint.

  • I have the same problem. Issue still persists even after replacing the earpiece. Please keep us posted.

  • My phone is Asus Zenfone Max Pro M2. With pie version.

    The call volume is very very low, Icurrently ican't talk without loud speaker. Request you to kindly fix thus this problem.

  • same here this is the very big problem.

    asus please solve it immediatly

This discussion has been closed.