Screen stops accepting touches by finger after using stylus

mahendras11235mahendras11235 Level 1
edited September 2020 in 2-in-1
  1. System: Windows 10 1909
  2. Battery or AC: Happens on battery and on AC
  3. Model: Asus Zenbook Flip 14 (UM462DA, Ryzen 5)
  4. Frequency of occurrence: Always
  5. Reset OS: Already done twice, one by me and one by the Asus center themselves
  6. Screenshot or video: I can take a video if needed


Detailed description:After writing with the stylus, my Zenbook would stop accepting any input from my finger for about a second. This unresponsiveness is very frustrating, especially when drawing since you will need to use your fingers to zoom often.

Please do not dismiss this as a 'function'. The folks at the HP community have reported the same issue and HP has delivered a software update to fix it. Here is their discussion: youtu. be/laLYqBeHqDs (please remove the space to connect the link as I do not have yet the permission to post links). The issue I face on my Zenbook is exactly the same as what the HP users experience.

What a great inconvenience it is for all of us touch screen users! Please give us a fix Asus.


This discussion has been closed.