Asus Zenfone max pro m2 lag

JerJer Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:MPM2 6/64
  2. Firmware Version:092
  3. Rooted or not:NOT
  4. Frequency of Occurrence:ALWAYS
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Why is my phone getting lag? After every update, this phone become worse and worse. Now, i got lag when playing minion rush! It's craazzyyyy

Comments

  • Hi Rick

    Thank you for your asking. Since my device in the same version doesn't encounter the same issue, please try the following steps below

    1. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    2.  Please check on your storage, and provide me your screenshot.

    3. Also, please try "the Factory Reset"

    Settings>System>Advanced>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.


    If you have any further queries, please do not hesitate to contact me.

This discussion has been closed.