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Update A 10 zenfone max pro m1 ZB602KL

bidinali779bidinali779 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: asus max pro m1
  2. Firmware Version:17.2017.2004.424
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • bidinali779bidinali779 Level 1
    Screenshot_20200615-194835.png


  • bidinali779bidinali779 Level 1
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  • bidinali779bidinali779 Level 1
    Screenshot_20200615-194849.png


  • bidinali779bidinali779 Level 1
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  • sujanjsr0sujanjsr0 Level 2

    Can you please translate?

  • bidinali779bidinali779 Level 1
    https://zentalk.asus.com/en/discussion/comment/89282#Comment_89282 
    Is the answer useful to your question?

If not, please explain the reason.
1. Solution not specific or detailed.
2. The agent asked me to do an unwarranted test.
3. The agent provided the wrong information.
4. My product needs to be repaired.
5. Others

Dear Mr. Ali Zaenal Abidin,

Thank you for contacting ASUS.

Regarding the questions you asked, we inform you based on the link: https://www.asus.com/id/Phone/ZenFone-Max-Pro-ZB602KL/HelpDesk_Download/ normally Android 10 is available with WW-17.2017.2004.424 version via OTA. Normally Android 10 on firmware version WW-17.2017.2004.424 is AOSP Beta, yes sir. If the notification is not yet available, please choose the default Asus application called FOTA Service or DM Client first. Please select Settings, applications and notifications, see all applications, then "Show System" in the upper right corner then clear the cache and data. The information is based on the link: https://www.asus.com/support/FAQ/1031303/. Then, please select the Settings, System, System Updates and Check Updates menus. Make sure the battery condition on the unit is at least 70% and don't forget to backup the data first.

You can also manually update the firmware. Please follow the following guidelines:
1. Please download the firmware file at the link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB601KL/UL-ASUS_X00T-WW-17.2017.2004.424-user.zip/.
2. Move the firmware file to internal memory without putting it in a folder.
3. Restart (reactivate).
4. When this is done the unit will have a system update notification.
5. After the notification appears please press and the unit will automatically update the firmware.
Make sure the battery condition on the unit is at least 70% and don't forget to backup the data first.

As additional information, responding to the growing Covid-19 case in Indonesia and in order to prevent the outbreak from spreading, the entire Repair Center has been operating for Monday-Friday 09: 30-17: 00. Hopefully the information we provide is useful. More detailed information about ASUS Indonesia can be seen at the link: https://www.asus.com/id.

That is the information we can provide, if there is a need or other information about ASUS products, please contact us again.

And to improve our services, please be willing to participate in customer satisfaction surveys, by filling in the questions above this email.

Best regards,
Dali
Call Center 1500128
ASUSTek Computer Inc.
Asus Technical Support Site: https://www.asus.com/support

★ Please do not change the subject line when replying.


  • bidinali779bidinali779 Level 1
    https://zentalk.asus.com/en/discussion/comment/89282#Comment_89282
    Screenshot_20200615-203326.png


  • bidinali779bidinali779 Level 1
    Screenshot_20200615-203336.png


  • bidinali779bidinali779 Level 1
    Screenshot_20200615-203343.png


  • Vyomesh03Vyomesh03 Level 1

    Is this true information or fake and if it is true is it only for Indonesian servers or Indian as well

  • bidinali779bidinali779 Level 1
    https://zentalk.asus.com/en/discussion/comment/89302#Comment_89302 
    yes correct reply via gmail from the Asus


  • jigarpunadiya143jigarpunadiya143 Level 1

    Where is FOTA link?

  • AkashaAkasha Level 1

    They seem to be talking about Beta 2 Android 10 right there.

  • bhavymehta77bhavymehta77 Level 1

    When will Android 10 come in Asus Zenfone max pro m1?

  • bidinali779bidinali779 Level 1 
    yes it should be said fota already but if not there they say manual updates but still in beta 2 https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB601KL/UL-ASUS_X00T-WW-17.2017.2004.424-user.zip /


  • bidinali779bidinali779 Level 1
    • https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB601KL/UL-ASUS_X00T-WW-17.2017.2004.424-user.zip /


  • jigarpunadiya143jigarpunadiya143 Level 1

    But this is android beta 2

  • ivar9613ivar9613 Level 1

    That's still beta 2 guys.. don't believe anything from Asus.. the stable A10 is way too long from release.. just sit back and wait.. i used that A10 424 for almost 3 weeks ,now i'm back to Pie 082.. the battery drained too fast and I can't stand it..

  • zulkarnain9669zulkarnain9669 Level 1

    Don't update.. because I was update my Asus... The sound is bad

  • zulkarnain9669zulkarnain9669 Level 1

    Jangan update dulu ya, saya sudah update download dari webnya Asus eh setelah update pas buat main game atau dengar musik pake headphone suaranya jelek banget, kayak spiker toa cemplang.... Gak banget pokoknya, akhirnya downgrade lagi deh cari file di xda

This discussion has been closed.