Zenfone 4 Max ZC554KL, 1st time updating since 2017
Please tell us some basic information before asking for help:
- Model Name: ASUS_X00ID
- Firmware Version: WW_14.2016.1707.151_20170727
- Rooted or not: Not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
As you can see above, my phone is really really outdated. I never updated it since I bought it. Whenever the FOTA service started downloading updates, I always stopped it (Force Stop). But recently, even if I manually check updates, it does not download anything.
1. Since my phone is not rooted, maybe the problem is in the FOTA? It says:
Storage: 64KB used in Internal Storage
Data usage: 850 KB used since Mar 16
Is there any way I can fix the FOTA service without resetting the phone?
2. Do I need to download and install all firmware version for WW up sequentially? If I download only the latest firmware version, would that include everything I missed since 2017?