Heating and slow charging

Yoda jiYoda ji Level 1
edited September 2020 in ZenFone 5 Series

After installing update (may month security patch) on my zenfone 5z on 12 june 2020 I m having problem. Slow charging and heating problem occurring and battery consumption also increased so please fix this problem.

Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.


    Please follow below steps may improve battery backup:

    1. Enable “Power saver” (Settings > Power management)

    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    3. Adjust sleep time and brightness (Settings > Display)

    4. Boost memory when you see memory consumption is high with no app running,

    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

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