May update not received

dipayanghosh503dipayanghosh503 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:max pro m2
  2. Firmware Version:pkq1.ww_phone-16.2017.2004.075-20200407
  3. Rooted or not:not rooted
  4. Frequency of Occurrence: none
  5. APP Name & APP Version (If your issue relates to the app):none

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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