May update not received

dipayanghosh503

Please tell us some basic information before asking for help:

1. Model Name:max pro m2
2. Firmware Version:pkq1.ww_phone-16.2017.2004.075-20200407
3. Rooted or not:not rooted
4. Frequency of Occurrence: none
5. APP Name & APP Version (If your issue relates to the app):none

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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dipayanghosh503

This is my build no. Anyone with same isue not getting update that is

victor010

Hi there, you may click on the following link to download update manually, request you to read the instructions before upgrading and take a full backup of the device before. Click here: https://www.asus.com/in/Phone/Zenfone-Max-Pro-M2-ZB630KL/HelpDesk_BIOS/