MICROPHONE not working?
danvercalacat
Level 1
I think this was caused by the recent OS update but I'm not sure. The microphone seems not to be working when I'm on a loudspeaker (video calls, pubg, and other games). I tried to do sound recording but it also fails to record my voice except for the background noises (scratching the screen, or tapping it). I tried all the troubleshooting but still no good. Is there anyone here also experiencing the same?
My ROG phone 2 was purchased in Macau last December.
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Can you go into SMMI TEST and try the four Boardmic tests there?
Go into the calculator and press .12345+= and it will take you to the test screen. Continue to 'Single test' and look for BoardMic1, 2 3 and 4.
See if your voice is coming through in all four tests.
BoardMic 1 & 2 not working
BoardMic 1 & 2 not working
Yo just hold the power button and then hold the power off icon, it will tell you to reboot to safe mode, press ok and then try the smmi test. I had same issue but it happened because of a file i downloaded for a game. I deleted it and its fixed. You should try and reboot to safe mode and test.
@danvercalacat do what Akash suggests and see if you get different results.
No still not working
@danvercalacat Backup your data and do a factory reset of your device. If that doesn't solve your issue I would like to log your phone so we can investigate further.
I am facing the same problem. My microphone is not picking up any voice. Also the headphone is also not being picked up by my device when I plus in my earphone in the 3.5 mm jack. At first I was able to listen to other people when on call but now I am not. Also it keeps showing System UI not working.
On top of that the system response is too slow. If I try calling someone, the call isn't automatically connected it takes from 1to 3 minutes to connect sometimes even more