Unable to login to WebStorage

utpalsharma2015utpalsharma2015 Level 1
edited September 30 in ZenFone Max Series

I am unable to login to my WebStorage account with new update.

Comments

  • Hi utpalsharma2015

    Sincerely apologize for any inconvenience caused. Please try to reinstall ASUS WebStorage, and log in the app again.


    If the issue remain the same, please provide the information below so that we can better assist you.

    1. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link

    https://www.asus.com/support/FAQ/1014441/

    2. Your current firmware version

    Setting >System>About Phone>Software information

    If you try to update to the latest version, does the issue still remain?

This discussion has been closed.