edited September 2020 in ZenFone 5 Series

После обновления не работает камера, что делать


  • Hi Alexander

    Thank you for your asking. To avoid any misunderstanding in the conversation, please provide me further information in English.

    1. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link


    2. Your current firmware version

    Setting >System>About Phone>Software information

    If you try to update to the latest version, does the issue still remain?

    3. Does it appear on the stock camera and camera apps (e,g. Instagram) as well?

    We suggest that you try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), and try to re-install other camera apps (e,g. Instagram) and check again.

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