[Max Pro M2 ZB631KL] High CPU Usage

alauddin3604alauddin3604 Level 1
edited June 3 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M2 (ZB631KL)
  2. Firmware Version: 16.2017.2005.092 (Pie)
  3. Rooted or not: No
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app): -

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My device constantly uses my CPU as high as possible. This causes my device to drain its battery even in idle mode.

As you can see, I don't turn on either WiFi or mobile data or any other quick settings. There's also no running app in background. I've already restart my device and the problem is still there.

The only solution to fix this is to clear cache, disable and enable again the Media Storage app. Then, the CPU usage will go back to normal. But, still the issue will come back later without my knowing, until I feel the hotness of my device.

I think this problem has already mentioned but I can't find it after this new updated ZenTalk. I hope the devs can clarify this issue.

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