Phone screen does not turn off

gupta.adi16gupta.adi16 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max pro m1
  2. Firmware Version: 63
  3. Rooted or not: no
  4. Frequency of Occurrence: sometimes
  5. APP Name & APP Version (If your issue relates to the app): Screen

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Sometimes my phn screen automatically turns on whenever I try to close it.. only option to stop it by turning off Gestures. Anybody got a fix?

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