Phone screen does not turn off

gupta.adi16gupta.adi16 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max pro m1
  2. Firmware Version: 63
  3. Rooted or not: no
  4. Frequency of Occurrence: sometimes
  5. APP Name & APP Version (If your issue relates to the app): Screen

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Sometimes my phn screen automatically turns on whenever I try to close it.. only option to stop it by turning off Gestures. Anybody got a fix?


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