bugs -developer update zenfone m1 android

Please tell us some basic information before asking for help:

  1. Model Name:asus zenfone max pro m1
  2. Firmware Version:
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • iam just some bugs on my android 10 update

    • battery perfomance down - system unstable while charging
    • heavy RAM usage
    • sound quality badly down
    • unstable while accessing storage ( deleting / storing to internal sorage.
  • now I fedup with the sound quality of new update .I requst the develpor team take f th immedietly

  • Hi midhlajkn,

    battery perfomance down - system unstable while charging: Could you help us describe in more details about the system unstable behavior? Are you using the original ASUS charger? Have you checked with other chargers/cables?

    heavy RAM usage:

    Could you help us provide a screenshot of the problem? How does it affect the normal use?

    sound quality badly down:

    Does this appear on wired earphone/bluetooth headphones/phone's speaker? Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using? Do you have a music link you can provide as an example?  Could you describe in more details about the sound quality problem?

    unstable while accessing storage ( deleting / storing to internal sorage:

    Could you help us describe in more details about the unstable behavior?

    Could you help us provide a short video?

    Thank you. 🙂

  • My speaker asus zenfone m1 pro problem sound not conec speaker aktiv sound verry small

  • Hi waryanie130778

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Your current firmware version

    Settings>System>About Phone>Build Number

    2. Does the issue appear right after any system/apps' download or update?

    3. Does the issue appear in calling/ringing/listening to the music?

    4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    4. Also, please try "the Factory Reset" 

    Settings>System>Advanced>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.


    If you have any further queries, please do not hesitate to contact me.

This discussion has been closed.