Please tell us some basic information before asking for help:
Model Name: Ze520kl
Firmware Version: WW_15.0410.1807.75_0
APP Name : Game genie
APP Version : 3.0.0.15_180118
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi.. I have a problem with my game genie on my phone. Because it can't load video. It says "it can't connect to the internet". I had previously reset my phone, and the game genie returned to the first version. And until now, it can't load videos.
Model Name: Ze520kl
Firmware Version: WW_15.0410.1807.75_0
APP Name : Game genie
APP Version : 3.0.0.15_180118
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi.. I have a problem with my game genie on my phone. Because it can't load video. It says "it can't connect to the internet". I had previously reset my phone, and the game genie returned to the first version. And until now, it can't load videos.
