My Zenfone 4 Max Lite screen unresponsive after inactivity.

micaheunice1202micaheunice1202 Level 1
edited September 2020 in ZenFone 4 Series

Hi guys. Last night, my phone suddenly became unresponsive to touch after charging. I tried restarting the phone and even a hard reset/ factory reset (2 times) but its still unresponsive. After a few minutes, my phone is now responsive and I thought that its already okay but this morning when I opened my phone it becomes unresponsive again. I then realized that it kinda froze after inactivity. What do you think is the root problem and how could I fix it? Thanks!

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