Zenfone 5z main camera blur after .70 update

mtn.madhan

Please tell us some basic information before asking for help:

1. Model Name:Zenfone 5z
2. Firmware Version: .70
3. Rooted or not: Not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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victor010

Hi, kindly follow the below steps:

1. Check your phone for latest software version

2. Go to Camera settings & try changing focus mode

3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

4. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

5. If still you face the issue factory reset your phone after taking a full backup.

sinashbt

Hello,

I too am facing the same issue after the last firmware update.

Phone model is zenfone 5z

Firmware: .87

Main camera is blurry, it doesn't focus on anything. Even I am unable to scan the QR codes from other apps like PayTm due to out of focus camera.

Please help. Thanks