Remove google contacts app and Provide Zenui contacta app.

PrajapatiPrajapati Level 1

Plz remove google contacts app and give us zenui contacts app.

1. Can't manage contacta in google contacts.

2. Can't see which contact is store in which place (sim,cloud, storage)

3. Deleted contacts are store again automaticaly.

4. Duplicate contacts showing.

So plz replace contacts app with other one like zenui contacts in android 10.

Comments

  • Y_ASUSY_ASUS mod
    edited May 2020

    Hi Prajapati,

    Is your phone ZB601KL or ZB630KL? 

    Please provide your firmware version: Settings > About phone > Build number.

    1. Can't see which contact is store in which place (sim,cloud, storage): After checking with relevant teams, this is the design of Google Contacts. Sorry if there is any inconvenience caused.
    2. Can't manage contacta in google contacts: Please describe in details the behavior,
    3. Deleted contacts are store again automaticaly: Please show us a short video of the problem and tell us the steps performed.
    4. Duplicate contacts showing: Please show us a screenshot/ short video of the problem and tell us the steps performed.

    Thank you 🙂

  • Not a single problem. There is lots or of problems to manage contacts. We can't see sim, phone, or device contacts. Plz give us zenUI contacts in android 10.

  • Hi Prajapati,

    Thanks for your screenshot. Could you tell us your contacts app version? Is your phone ZB601KL or ZB630KL? 

    Please provide your firmware version: Settings > About phone > Build number.


    We can't see sim, phone, or device contacts. Plz give us zenUI contacts in android 10:

    Sorry, since ZB601KL/ZB630KL comes with stock Android system, it does not support ZenUI features.

    We've collected your suggestions to the relevant teams to take into consideration as a future design.

  • Hi Prajapati,

    Duplicate contacts showing: The relevant team has confirmed that if the contacts are saved from different apps (WhatsApp, Duo,..), the contacts will appear as two on the contacts app. This is to allow users to dial the number from these apps instantly. Thanks for your understanding.

  • I don't saved any of these contacts from apps you telling. But still all contacts are appears 4-5 times. Bad contacts management. Worst contact app that you provide us.

  • That is a Google app so if you have any issue with the app you can go to Google Play Store and leave a review about the issue.they might fix the issue.

    Also they advertised this phone to have no zenui apps.so they cannot provide zenui apps

    And if you purchase any phone which are are advertised as clean android or android one , they will definitely only have Google apps.

    Eg:nokia ,mi A series.

  • You are right. But what about bugs. Atleast they are not giving bugs with stock android.

    1. Low sound while using bluetooth headphones.

    2. Bad sound quality using 3.5mm jack.

    3. Slow charging.

    4. Worst file manager.

  • Hi Prajapati,

    Could you tell us whether your phone is Max Pro M1(ZB601KL) or Max Pro M2(ZB630KL) ?

    1. Low sound while using bluetooth headphones:  Does it appear on different Bluetooth headphones? Please tell us the brand/model of your bluetooth headphones. Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using?  What's the volume level that you feel too low? Was it lower compared to Android Pie or which version?

    2. Bad sound quality using 3.5mm jack: Please tell us whether your phone is Max Pro M1(ZB601KL) or Max Pro M2(ZB630KL) ?

    3. Slow charging: We would like to understand whether you're using the ASUS original charger. We suggest that you try with new cables and check again. 

    Please also note that "fast charging/charging rapidly" appears after a few minutes when you plug in your charger. Please make sure to check your lock screen after a few minutes.

    Furthermore, there are some scenarios that may affect the fast charging status: 

    A.   If the system is under high resource usage (high temp) or the battery level is over 85%, the device will trigger a protection mechanism, which lowers the charging current.

    B.   Check if there is some object or stain in the charging port. We recommend to use a soft brush to clean the charging port.

    C.      We recommend to test charging in safe mode. How to enter safe mode: https://www.asus.com/IN/support/FAQ/1005163

    If in safe mode, the problem is not observed, the system performance may be affected by 3rd apps. We recommend to factory reset the system. 

    If the charging status is still unstable in safe mode, we recommend to go to repair center for further checking. 

    4. Worst file manager:

    Which file app are you referring to? Please show us a screenshot/ tell us the app version/ and tell us the behavior not as expected.


    Thank you.🙂

  • Asus zenfone max pro m1 vodafone volte not work please fix the bug

This discussion has been closed.