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Charging stops and it says something Reverse charging

ransh648
Star I
After the latest update of Security patch May 2020 , my phone stoppee charging and when i switch it off and plug the charger it charges till i unplug the charger once...after unplugging the charger once.....i tried plugging it again n again but it does not charge.
screenshot-20200523-201113.png

1 REPLY 1

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.