Apps crashing

Please look into the issue of app management. Some apps are freezing and not responsive. It all started with an update and hopefully ends with one.

Make sure the next update has better


  • Y_ASUSY_ASUS mod
    edited May 2020

    Hi Chandru1996,

    Is your phone ZB601KL or ZB630KL? 

    Please provide your firmware version: Settings > About phone > Build number.

    Some apps are freezing and not responsive: Please try reinstalling the apps.

    Please tell us the app/app version/ detailed steps you performed/ screenshot or short video

    How long were you using the app until it froze? Are there other apps in the background?

    Which update did it started from? Please tell us the firmware version. Thank you 🙂

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