Please look into the issue of app management. Some apps are freezing and not responsive. It all started with an update and hopefully ends with one.
Make sure the next update has better
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
Some apps are freezing and not responsive: Please try reinstalling the apps.
Please tell us the app/app version/ detailed steps you performed/ screenshot or short video
How long were you using the app until it froze? Are there other apps in the background?
Which update did it started from? Please tell us the firmware version. Thank you 🙂